Frequently asked questions

See all frequently asked questions on this page. Is your question not listed? Please contact us. Please note that the information below is subject to change.

Registration

COVID-19

What happens to my registration if the NN Marathon Rotterdam cannot take place on Saturday 23 and Sunday 24 October 2021 due to COVID-19?
In the unlikely event that the NN Marathon Rotterdam cannot take place on Saturday 23 and Sunday 24 October 2021 due to COVID-19, the bib numbers of individually registered runners will remain valid for the fortieth edition on the new date to be determined. If you are registered as part of a group, your registration will also remain valid. If a group member cannot participate during the fortieth edition on the new date to be determined, the contact person of the group can remove them from the team and add a new participant.

What if I bought a bib number in 2020 and I can't participate in 2021?
Due to the exceptional circumstances surrounding COVID-19,we offer all individually registered and paying participants the opportunity to transfer their bib number, deviating from our terms and conditions, to someone else via our supply and demand platform at no extra cost.

You can transfer your bib number to someone else by logging into your account and following the steps. Click here for the step-by-step plan for transferring a bib number. If you transfer your bib number after September 22, your name will not be visible on the bib number, because it has already been printed. The bib number will be sent to the address of the original entrant, so you are responsible for the transfer of your bib number. Your name will be correct in the end results.

If you cannot transfer your bib number via the platform in the short term, you can also choose to keep your bib number for a while and offer it again later. Does this not offer a solution? Please contact us stating your confirmation number.

What happens to the extra products that I have ordered?
Any additional ordered products which you couldn’t use in 2020, such as medal engraving, baggage drop-off, SMS service, shirt and Pasta Party will remain for the 2021 edition.

Coronavirus entry pass

Do I need a coronavirus entry pass?
As of the 25th of September the government has adjusted the regulations regarding COVID-19, which means the following for participants and spectators. 

Participants

Participation in a running event outside is seen as excercise, that can take place without COVID-19 related restrictive regulations. Therefore, a coronavirus entry pass is not needed.

Spectators
The NN Marathon Rotterdam will be considered as a run-through activity for spectators standing on the sideline of the course. This event can take place without restrictive regulations. Therefore, a coronavirus entry pass is not needed.

At this moment the Coolsingel is excluded: in a closed off area directly besides the course, one is obligated to have a coronavirus entry pass. This will be checked. More information will follow later.

No coronavirus entry pass is not needed for access to the Marathon Sport Expo.

Ages

What are the minimum ages to participate?

  • NN Marathon Rotterdam: 20 years
  • AA Drink 1/4 Marathon Rotterdam: 14 years
  • City Run Rotterdam: 12 years
  • NN Kids Run 2,5 km: 7-15 years
  • NN Kids Run 1 km: 6-10 years
  • TBI Business Duo Marathon: 18 years
  • TBI Business Estafette Marathon: 14 years
  • Your Marathon Challenge: no minimum age
Bib number

Where can I find information about the bib numbers?
Click here for all information about the bib numbers.

Cancel registration

Can I cancel my registration?
It is not possible to cancel your registration. View the general terms and conditions for more information.

Due to the exceptional circumstances surrounding COVID-19,we offer all individually registered and paying participants the opportunity to transfer their bib number, deviating from our terms and conditions, to someone else via our supply and demand platform at no extra cost. You can transfer your bib number to someone else by logging into your account and following the steps. Click here for the step-by-step plan for transferring a bib number. 

If you transfer your bib number after September 22, your name will not be visible on the bib number, because it has already been printed. The bib number will be sent to the address of the original entrant, so you are responsible for the transfer of your bib number. Your name will be correct in the end results.


Change distance

Can I change my distance?
You can change the distance if the desired distance is not yet sold out. You can change to a higher distance with the condition that the difference in price is paid. If you change to a lower distance, there will be no refund of the registration fee (or an part of it).

How it works:

  • Log in to your account. The link and password are in the confirmation email;
  • Click on ''change race'';
  • Choose the distance you want to run and click on ''continue''.
  • If you have chosen a higher distance and there is a price difference, you will have to pay the amount due by clicking on ''checkout''.

Note: Do you change your distance after September 20? Then come to the helpdesk on the day of the event to pick up a sticker that you need to attach to your bib number. This will allow you to start your new distance.

Change registration

Can I change my registration?
If you want to change your address after your registration, order a product, change your distance or transfer your starting ticket, you can do this simply by logging into your account. 

Closing registration

When does the registration close?
You can register digitally until the start of the distance you want to participate in. The registration of a distance closes earlier, as soon as all start numbers are sold out. 

Confirmation email

I haven't received a confirmation email, what now?
After you have registered, you will receive a confirmation email. Also check your spambox if you have not received the email within 30 minutes. If it is not there either, please contact us.

Coach number

How to order a coach number?
Only participants at the NN Kids Runs 1K can order a coach number during registration.

Date

When will the NN Marathon Rotterdam take place?
The anniversary edition (40th edition) of the NN Marathon Rotterdam will take place on Saturday 23 and Sunday 24 October 2021.

Saturday 23 October 2021

  • NN Kids Runs (1K and 2.5K)
  • City Run Rotterdam (4.2K)
  • Your Marathon Challenge (1K)

Sunday 24 October 2021

  • AA Drink 1/4 Marathon Rotterdam (10.55K)
  • NN Marathon Rotterdam (41.195K)
Event shirt

Can I order an event shirt?
All participants of the marathon distance receive a free event shirt. You can indicate your desired size during registration, as long as the stock of the relevant size lasts. You will receive the shirt when you pick up your start number at the Marathon Sport Expo. The design will be announced at a later date.

All participants in the AA Drink 1/4 Marathon Rotterdam can order an event shirt. You can indicate your desired size during registration, as long as the stock of the relevant size lasts. The price of the shirt is € 20,-. You will also receive this at the Marathon Sport Expo on presentation of the envelope with your start number. The design will be announced at a later date.

View the size charts below (in centimeters):

Men

  Chest Waist Seat
XS 33-35 27-29 32-34
S 35-38 29-31 34-37
M 38-41 31-34 37-40
L 41-44 34-37 40-43
XL 44-48 37-41 43-46


Women

  Chest Waist Hip
XS 30-32 24-26 33-35
S 32-35 26-28 35-38
M 35-37 28-31 38-40
L 37-40 31-34 40-43
XL 40-44 34-38 43-47
Fast runners

How can I register as a fast runner?
Click here for more information about fast runners

General terms and conditions

What are the general terms and conditions?
Click here for general terms and conditions.

Register

How can I register?
You can register for the last available bib numers of the City Run Rotterdam (4.2K), NN Kids Runs (1 and 2.5K) and the TBI Business Runs of the 40th edition. The NN Marathon Rotterdam and AA Drink Marathon Rotterdam are sold out. It is not possible to register for these distances. You can try to get a bib number on our supply and demand platform for the anniversary edition.

Register as a company, group or school

How do I register as a company, group, school or association
- Click here for the step-by-step plan for creating, entering and modifying a group/business team
- Click here to join an existing group/business team.
- Click here here to create, enter and modify schools or associations

Start waves

Which start wave will I be on?
The start waves for the races on Sunday are determined based on your specified expected end time in the registration form. Due to the production of the bib numbers, it is possible to enter your expected end time up to and including 20 September. After this, all participants are automatically assigned to the last start wave. Note: after this date it is no longer possible to change the start wave. You may start in a later start wave. Click here for more information about fast runners.

Starting boxes - NN Marathon Rotterdam
After entering your personal data, it will be checked within a few seconds whether we have found an end time for you, which entitles you to starting box  A, B or C.

- A time of < 2.30 hours applies for starting box A.
- Starting box B: 2.30 - 2.45 hours
- Starting box C: 2.45 - 3.00 hours

If applicable, the starting box A, B or C will automatically pop-up in the registration form. You still need to tick this box though.

Starting boxes - AA Drink 1/4 Marathon Rotterdam
After entering your personal data, it will be checked within a few seconds whether we have found an end time (after April 1, 2018) for you, which entitles you to starting box A (< 0.45 hours). If applicable, starting box A will automatically pop-up in the registration form. You still need to tick this box though.

The marathon starts in five start waves. The AA Drink 1/4 Marathon Rotterdam has four start waves. Make sure you are in your start wave at least 15-30 minutes before the start. The City Run Rotterdam has only one start wave.

Student discount

Can you get a discount as student?
Yes. Students get a discount when participating in the NN Marathon Rotterdam. The discount is € 5,- for the NN Marathon Rotterdam and € 2,50 for AA Drink 1/4 Marathon Rotterdam and the City Run Rotterdam.

Conditions Student Runs

  • As a student, you are enrolled in full-time study at a Dutch university or a Dutch Higher Education institution, at least one year prior to the event.
  • You are between 16 en 30 years old on the day of the event.
  • When picking up your bib number, we ask you to show your student ID card.
Transfer bib number

Can I transfer my bib number?
We offer all individually registered participants the opportunity to transfer their bib number (including any additional products purchased) to someone else via our supply and demand platform. You can transfer your bib number to someone else by logging into your account and following the steps. Click here for the step-by-step plan for transferring a bib number. If you transfer your bib number after September 22, your name will not be visible on the bib number, because it has already been printed. The bib number will be sent to the address of the original entrant, so you are responsible for the transfer of your bib number. Your name will be correct in the end results.

Event info

Backpack or camelbag

Can I take my backpack or camelbag with me in the starting box?
We advise you to come to the start in running clothes. It is not allowed to take bags/backpacks in the starting boxes (with the exception of camelbags) or leave them unattended around the event site or course. Anything left unattended will be removed and thrown away for safety reasons. 

Bib number

Do I get my bib number or do I have to pick it up?
Click here for all information about receiving your bib number.

Categories

What are the age groups for the NN Marathon Rotterdam?

NN Marathon Rotterdam
The age category you are allocated to for the marathon will be determined by your age on the day of the event.

CODE MEN AGE
MSR 20 - 34
M35 35 - 39
M40 40 - 44
M45 45 - 49
M50 50 - 54
M55 55 - 59
M60 60 - 64
M65 65 - 69
M70 70 and older
CODE WOMEN AGE
VSR 20 - 34
V35 35 - 39
V40 40 - 44
V45 45 - 49
V50 50 - 54
V55 55 - 59
V60 60 - 64
V65 65 en ouder

Just as in previous years, there are monetary prizes for the first three men and women of each age category.

Other distances
There are no age categories for the City Run and the AA Drink 1/4 Marathon Rotterdam. These runs are only subdivided into men and women. Only first prizes are awarded for these distances.

Care along the course

What care do I get on the way?

NN Marathon Rotterdam (42,195 km)
During the NN Marathon Rotterdam there will be drinks stations with sports drinks (AA Drink) and water on the following points: 5K, 10K, 15K, 20K, 25K, 30K, 35K and 40K. Besides there will be sponge stands on the following points; 12,5K, 17,5K, 22, K, 27,5K, 32,5K and 37,5K. Directly after the finish there will be AA Drink Smart recovery, water and fruit available. To avoid gastrointestinal complaints, no fruit is provided at the care stands on the course.

Running safely and responsibly
Not replacing fluids lost through sweating during endurance sports can lead to loss of performance. Not drinking sufficiently can ultimately lead to medical problems. Many athletes appear not to know that not only not drinking enough but also drinking too much endangers their health. Keeping the correct level of fluids and salts in the body is very important. When you run your body loses fluids and salts via your sweat through the skin and via your breath. These processes ensure you remain cool and that your body temperature is kept stable. Not replacing the correct amount of fluids on time can lead to dehydration (drinking too little) and hyponatremia (drinking too much and having too little sodium). This can affect your performance, your psyche and your physical state. The correct level of fluids and sodium in the body is an individual matter and is dependent on the environmental conditions (the weather), they type and intensity of the activity (speed) and personal factors such as level of training, body weight and clothing you wear. Athletes have a personal responsibility in this. Drinking the correct amount is a combination of knowing your body's needs and the way you drink while running.

AA Drink 1/4 Marathon Rotterdam (10,55 km)
During the AA Drink ¼ Marathon Rotterdam there will be a drinks station at 5 K with sports drinks (AA Drink) and water. Directly after the finish there will be AA Drink sports drink, water and fruit available.

City Run Rotterdam (4,2 km) & NN Kids Runs (1 & 2,5 km)
Directly after the finish there will be AA Drink sports drink and water available.

Changing facilities and baggage drop-off

Where are the changing facilities and bag deposit located/
There will be no changing facilities and bag delivery on Saturday 4 April. On Sunday 5 April, changing facilities and bag delivery are only available for participants in the NN Marathon Rotterdam and the AA Drink 1/4 Marathon Rotterdam who have checked this on the registration form (€ 1.50).

Changing facilities
The changing facilities icon is indicated on the start number, which gives you access to the changing facilities. Without a start number with this icon you will not get access. Supporters are also not allowed access to the dressing room.

For men, the changing room is located in De Doelen via the entrance on Kruisplein (open from 8 a.m. to 5 p.m.). For ladies, the dressing room in the Stadsschouwburg is via the entrance on the Schouwburgplein (open from 8 a.m. to 5 p.m.). Leaving things in the changing room is not allowed, these will be removed.

Baggage drop-off
The bag drop-off (open from 8 a.m. to 5 p.m.) is located in tents on Schouwburgplein. Here you can drop off your bag (without valuables) at your own risk. Note: the maximum dimensions for bags are 30 (l) x 20 (w) x 50 (h).

Courses

What do the courses look like?
Click here for all courses.

Date

When is the NN Marathon Rotterdam?

Saturday 23 October 2021

  • NN Kids Runs (1K and 2,5K)
  • City Run Rotterdam (4,2K)
  • Your Marathon Challenge (1K)

Sunday 24 October 2021

  • AA Drink 1/4 Marathon Rotterdam
  • NN Marathon Rotterdam
Finish certificate

Do I get a finish certificate?
Every finisher on Sunday will receive a personal finish certificate which can be downloaded. You will receive the link to the results page by e-mail after the event. 

Finish photo

Will there be finish photos?
Marathon Photos takes photos at different places along the course and of course at the finish line, which you can find on your personal results page afterwards. Make sure your bib number is clearly visible and smile at the camera. The link to the results page will be sent to you by email after the event. 

Marathon Sport Expo

When and where is the Marathon Sport Expo?
The Marathon Sport Expo will take place on Friday October 22 and Saturday October 23. As in previous years, the Marathon Sport Expo will take place in the Postillon WTC. On Sunday morning 24 October you can also contact the helpdesk here for your bib number or questions about your participation.

Opening times
Friday, October 22: opening hours will be announced at a later time
Saturday, October 23: opening hours will be announced at a later time
Sunday, October 24: opening hours will be announced at a later time

Medal

Do I get a medal?
All participants will receive a medal as a reminder of the event after passing the finish line. In addition, you can have this medal engraved with your name and finish time. 

Medal engraving

Can I have my medal engraved? 
All participants on can have their medals engraved immediately after the event. In the registration form you can tick ''medal engraving''. If you have not done this yet, you can still add it by logging into your account. You can also decide to engrave your medal after the event.

On Saturday this costs € 5,- for the City Run Rotterdam and the NN Kids Runs and costs € 7,- on Sunday for the AA Drink 1/4 Marathon Rotterdam and NN Marathon Rotterdam. 
If you didn’t indicate this in advance during registration, you can have your medal engraved afterwards, but it will then cost € 8,- for the NN Marathon Rotterdam and AA Drink ¼ Marathon Rotterdam. The City Run Rotterdam and NN Kids Runs will then cost € 6.50.

Pacers

Are there any pacers?
Yes, in collaboration with the NN Marathon Rotterdam, the Nationale-Nederlanden Pacing Team powered by Runner's World will again be present at the next edition to help runners reach their desired dream time on the marathon distance.

Prizes

Is there an award ceremony?
There are cash prizes to be won at the NN Marathon Rotterdam for the three men and women from category M35 and above. There are no age categories at the City Run Rotterdam and the AA Drink 1/4 Marathon Rotterdam, only subdivision into men and women. Prizes can be won at these distances. Note: The gross time is the official time. Every participant who reaches the finish in time will receive a medal.

Program

What does the program look like?
Click here for all programs.

Race regulations

What are the race regulations?
Click here for the race regulations.

Results

Where can I find my results?
The results will be published on this page afterwards. You will also receive the link to the results page by e-mail after the event. Note: the gross time is the official time. Do you have a question or remark about your results? Send an e-mail to Mylaps Event Timing based on your start number and any times you have clocked yourself. 


Showers

Are there shower facilities?
No, there are no shower facilities. 

Start and finish

Where are the start and finish?
Click here for all information about the start and finish.

Time indication

Where are the kilometers indicated?
During the NN Marathon Rotterdam there are clocks on the following points:

  • Start
  • Every 5 kilometer point
  • Half Marathon Point
  • 1000 and 500 meters before the finish on the Coolsingel
  • Finish

During the AA Drink 1/4 Marathon Rotterdam there are clocks on the following points:

  • Start
  • 5 kilometer point
  • 10 kilometer point
  • Finish

During the City Run Rotterdam there are clocks at the following points:

  • Start
  • 1000 and 500 meters before the finish on the Coolsingel
  • Finish
Time limits

What are the time limits?

  • NN Marathon Rotterdam: 5 hours and 30 minutes (21,1K within 2 hrs and 45 minutes, 28K within 3 hrs and 40 minutes)
  • AA Drink 1/4 Marathon Rotterdam: 1 hour and 20 minutes (6K within 50 minutes, 9K within 1 hour and 10 minutes)
  • City Run Rotterdam: 45 minutes

Participants finishing after the deadlines will no longer be included in the competition results and won't receive a medal.

Time registration

Is there a time registration?
Only at all parts of the NN Marathon Rotterdam on Sunday the MYLAPS BibTag will be used to register time. On the back of your starting number (Bib) is an electronic chip (Tag) and a plastic spacer. BibTag makes it very easy to register your times, the only thing you have to do is wear the start number correctly.

Information to ensure proper time registration:

  • Wear the start number visibly on the chest. Do not cover the start number with a jacket or with your hands while passing the mats on the start and finish line. These mats will catch the signal from your BibTag (also be careful when pressing your own stopwatch on the start and finish line).
  • Do not fold or crumple the start number. Certainly not where the Tag is.
  • Use four pins at the corners of the starting number, don't pierce the Tag.
  • Do not remove the plastic spacer.
  • The BibTag is based on a different technology than the MYLAPS ChampionChip. Therefore, you cannot use your yellow or green MYLAPS ChampionChip during this event. However, you can leave your MYLAPS ChampionChip attached to your shoe, it will not interfere with the BibTag system.

What is the official time?
Gross time is official time. It starts the moment the starting shot is given and stops the moment you pass the finish line. Net time is the time that starts when you pass the mat on the starting line and stops when you cross the finish line. The net time is given as an extra service.

Travel advice

How do I travel to the start in the marathon weekend?
We advise participants and spectators to travel by public transport as much as possible. Keep in mind that many roads are closed, and it is very busy in the city. Click here for all information about accessibility.

Other

App

Is there an app?
In the run-up to the event, the app will be renewed. In this app:

  • Your friends can follow you via the live tracking function (shortly before the event we will add all participants who are not yet in it);
  • You can find all the important information and updates;
  • You can make selfies with our self-filters.

Download the android app for free here
Download the iOS app for free here

Charity

What is the charity of the NN Marathon Rotterdam?
Click here for all information about the charities.

Found objects

What happens to found objects?
Lost and found items are collected at the time of bag delivery. Please contact us if your belongings are not here either. After the event we have a view on all found objects.

Half marathon

Is there a half marathon at the NN Marathon Rotterdam?
No, there is no half marathon option for individual runners. However, you can run a half marathon by signing up for the TBI Business Duo Marathon.

Hotel

I need a hotel in Rotterdam for the weekend of the race – any advice?
Rotterdam.info
provides a good overview of trendy hostels, luxury hotels and everything in between: there is a suitable options for everyone’s taste and budget.

Medical advice

What is medical advice and what medical care is available on the course?
Click here for all information about the medical advice and medical care on the course. 

Volunteers

What volunteer tasks are there and how can I sign up?
Click here for all information about volunteers. 

Waiting list

Is there a waiting list for sold out distances?
The registration of a part closes as soon as all bib numbers for this distance have been sold out. There is no waiting list.


Mayor Aboutaleb gives green light for organization 40th NN Marathon Rotterdam

"Fantastic news for the many thousands of runners and everyone else involved in the NN Marathon Rotterdam." That is the first reaction of Mario Kadiks, CEO of organizer Golazo, to the announcement by Mayor Aboutaleb, in which he says that the 40th edition of #demooiste on Sunday 24 October can take place ‘most likely’.

Read more